Editor's Rating: 4
Quality
The company has been flaunting the 92% job success rate of their services such as resume writing, cover letter writing, and LinkedIn makeover. In addition, their team consists of former recruiters who know exactly what employers are looking for in a job search tool. These facts speak volumes about the overall quality of their output.
Delivery
This firm is among the businesses with the fastest service delivery, with a turnaround time of 2 to 3 business days. This is advantageous for job seekers who are time-constrained and in need of a resume immediately. Given this convenience, customers can still be confident that its quality won’t be compromised and that they will receive a completely polished resume.
Pricing
They offer low-priced services for those job seekers looking for affordable yet high-quality job search tools. The only drawback is that they only offer three writing services. Here is the breakdown of the pricing: Resume Writing Services
- Essential Resume — $95
- Premium Resume — $155
- Executive Resume — $255
Packages
- Essential Resume, Professional Cover letter, and Free LinkedIn makeover — $125
- Premium Resume, job consultation, Premium Cover letter, and Free LinkedIn makeover — $195
- Executive Resume, interview advice, Executive Cover letter, and Free LinkedIn makeover — $295
Customer Service
Resume Folks gives round-the-clock customer support, just like most of the top resume writing services on this list. Its customer service lines are open, and prospective clients can contact them by phone or email. Additionally, their website responds quickly, making it easier for users to navigate through the site and search for the information that they need. However, it would have been better if they had a live chat feature on their website, so visitors could reach out to them at the exact moment they had inquiries or clarifications.
Payment System
To avail their services, clients can pay with their debit or credit card via Stripe. In fact, the firm added an “add-to-cart” feature to their website that allows clients to save their preferred service or package while they browse the site.